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Vocalcom contact center solutions

Simplifying and personalizing customer interaction for better experiences

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Vocalcom helps the world’s best brands to better connect with customers, and build trusted relationships.
 
Vocalcom’ s contact center solutions permits you to connect to your customers in a whole new way using the latest innovations in web, mobile, and location awareness to grow your business faster and improve your customer experiences like never before.
 
Due to the apparent financial benefits and flexibility, and the fact that regular upgrades and ongoing innovation are available without any additional burden on internal IT resources, thousands of companies worldwide are able to focus better on differentiating their customer experience and reducing customer effort, which is what drives customer satisfaction.
 
 
Benefits:
  • Increase in customer satisfaction
  • Go Mobile & Social, All-In-One
  • Boost agent productivity
  • Multi-Channel Customer Experience
  • Effortless contact center software for better customer service
  • Greater flexibility at a fraction of the cost
  • Easy for end users, agents and customers to use
  • Contact Center Solution with Multichannel Integration
  • A single Contact Center Platform Across All Your Locations
  • Accessibility by Disabled Employees
 
Amazing Multichannel Hub for All Your Customer Interactions
The Vocalcom contact center solutions provides unique capabilities that enable agents to handle calls more effectively and move seamlessly between calls, emails, chat, and mobile care. The solution allows inbound, outbound or blended contact centers to operate efficiently across multiple channels, with all-in-one reporting, and out of the box CRM integration.






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Prologix Comserve JLT ( Head office )
Office# 1602 | Y Cluster | Swiss Tower
Jumeirah Lake Towers (JLT), Dubai, UAE | P.O Box: 71790
Call: +971 4 3832999
Fax: +971 4 3683039
Email: info@prologixme.com